Privacy Policy
Effective Date: January 1, 2023
Last Updated: August 23, 2026
Zimmerman Electric Indy ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and protect it, your choices regarding your information, and how information related to SMS communications is handled.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number and mobile phone number
- Email address
- Service or billing address
- Information submitted when requesting an estimate or scheduling service
- Payment and transaction information
- Information submitted through website forms, chat, SMS, email, telephone calls, or other customer service interactions
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and information collected through cookies and similar technologies.
2. How We Use Your Information
We may use information we collect to:
- Respond to inquiries and estimate requests
- Schedule and provide electrical services
- Communicate regarding appointments and service requests
- Send appointment reminders, confirmations, service updates, and customer service communications
- Send marketing or promotional communications when you have provided the appropriate consent
- Process payments and maintain transaction and business records
- Improve our website, services, and customer experience
- Maintain the security and operation of our website and systems
- Comply with applicable legal and regulatory requirements
3. SMS Communications and Opt-In Information
Zimmerman Electric Indy may offer SMS text messaging to customers who voluntarily opt in to receive messages.
Depending upon the consent you provide, SMS messages may include appointment reminders, appointment confirmations, scheduling communications, service updates, customer service communications, follow-up messages, and marketing or promotional messages.
Providing your mobile phone number does not automatically enroll you in SMS messaging. Where SMS consent is requested, you may choose whether to provide that consent. Consent to receive SMS marketing messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages and HELP for assistance.
For additional information regarding our SMS messaging program, please review our Terms & Conditions.
4. Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in information and consent are used only for the purposes for which the customer provided consent. SMS opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.
5. How We Share Information
We do not sell personal information.
We may disclose information to service providers and subcontractors that perform services on our behalf or help us operate our business, such as scheduling, customer service, website hosting, payment processing, and technology services. These providers may access information only as necessary to perform services on our behalf and are expected to appropriately protect that information.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect Zimmerman Electric Indy, our customers, or others.
As stated above, text messaging originator opt-in data and consent will not be shared with third parties.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website traffic and usage, improve website performance, and measure the effectiveness of advertising.
These technologies may collect information such as your IP address, browser type, device information, referring pages, pages visited, and interactions with our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Information collected through website cookies or tracking technologies does not change our policy regarding SMS consent. SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
7. Data Security
Zimmerman Electric Indy uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
While we take reasonable precautions to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Rights and Choices
You may:
- Request access to personal information we maintain about you.
- Request that inaccurate information be corrected or updated.
- Request deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
- Opt out of marketing communications.
- Withdraw your consent to receive SMS messages at any time by replying STOP.
- Contact us with questions or concerns regarding your personal information.
To exercise these rights or make a privacy-related request, contact Zimmerman Electric Indy at scheduling@zimmermanelectricindy.com or 317-939-9197.
9. Third-Party Links
Our website may contain links to third-party websites or services. Zimmerman Electric Indy is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements. When changes are made, the updated date at the top of this page will be revised.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Zimmerman Electric Indy
1518 E Washington St, Suite 200
Indianapolis, IN 46201
Phone: 317-939-9197
Email: scheduling@zimmermanelectricindy.com
Website: www.zimmermanelectricindy.com