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Should Your Indianapolis Commercial Property Add Smart EV Charging? Benefits, Features & What to Know Before Installing

Commercial property owners are no longer asking whether to install EV chargers — they’re asking which type of chargers will deliver the most value. Increasingly, the answer is smart EV charging systems.

Smart chargers go far beyond basic “plug-and-charge.” They include powerful software, energy management tools, remote monitoring, user authentication, revenue tracking, and integration with building systems. For Indianapolis businesses, smart charging can significantly improve ROI and reduce operational challenges.

Here’s everything property owners need to know.

1. What Is Smart EV Charging?

A “smart” EV charger is connected to a network platform that allows you to:

  • Control access
  • Set pricing
  • Monitor energy usage
  • Track charging sessions
  • Receive alerts for faults or downtime
  • Perform remote resets
  • Apply demand-response settings
  • Balance power across multiple chargers

This technology is essential for commercial EV charging at scale.

2. Key Benefits of Smart Charging for Indianapolis Businesses


2.1 Revenue Optimization

Smart chargers allow you to:

  • Charge per kWh, per minute, or per session
  • Set different rates by time of day
  • Charge idle fees after sessions end
  • Offer free charging for customers while collecting data
  • Track revenue across multiple chargers

This provides complete control over profitability.

2.2 Reduced Electrical Costs Through Load Management

Smart load balancing distributes available power across chargers to:

  • Prevent panel overloads
  • Avoid peak demand charges
  • Reduce or eliminate the need for utility upgrades

This can save thousands during installation — especially for older Indianapolis buildings.

2.3 Remote Monitoring & High Uptime

Maintenance becomes easier with:

  • Remote diagnostics
  • Fault notifications
  • Automatic software updates
  • Real-time system health checks

This minimizes downtime and keeps customers happy.

2.4 Access Control & User Authentication

Smart chargers allow you to choose who can use your charging stations:

  • Public access
  • Tenant-only access
  • Employee-only access
  • Customer validation system
  • RFID keycards
  • Mobile app authentication

This is especially useful for workplaces, apartments, and gated facilities.

2.5 Sustainability Reporting

Smart chargers help businesses meet sustainability goals by tracking:

  • Total kWh delivered
  • Carbon offset equivalency
  • Peak vs. off-peak usage
  • Charging frequency and duration

This data supports ESG reporting, grant applications, and LEED certifications.

3. Which Indianapolis Properties Benefit Most From Smart Charging?

Smart charging is ideal for:

  • Office buildings
  • Multi-family housing
  • Hotels
  • Retail centers
  • Industrial and fleet operations
  • Government facilities
  • Healthcare campuses
  • Corporate headquarters

Any property with multiple chargers or recurring users should consider a smart system.

4. Smart Charging vs. “Dumb” Charging: Key Differences

Feature

Smart Chargers

Basic Chargers

Network-connected

Remote monitoring

Pricing control

Access control

Load balancing

Uptime alerts

Energy reporting

Revenue tracking

Lower upfront cost

Basic chargers work for very small installations, but almost all commercial properties benefit from smart systems.

5. Planning Smart Charging for Your Indianapolis Property


Step 1: Evaluate Power Capacity

A load assessment determines how many chargers you can support now and later.


Step 2: Choose Charger Types

Most properties choose:

  • Several Level 2 chargers
  • Optional DC Fast Chargers for high-traffic or fleet use

Step 3: Select a Network Provider

Options include:

  • ChargePoint
  • EV Connect
  • Blink
  • Shell Recharge
  • AmpUp
  • SemaConnect

Your electrician can help select the best platform for your goals.


Step 4: Install With Scalability in Mind

Conduit, panel space, and parking layout should allow for future expansion.


Step 5: Add a Maintenance Plan

Smart chargers still need regular inspections and fast repairs to maintain uptime.

Smart Charging Is the Future of Commercial EV Infrastructure

For Indianapolis businesses, smart EV chargers offer:

  • Better ROI
  • Lower long-term installation costs
  • Higher reliability
  • Improved tenant satisfaction
  • Strong sustainability benefits
  • Complete visibility into charger performance

If you’re planning EV charger installation or looking to upgrade existing equipment, our team can help you choose smart systems that align with your property type, user needs, and long-term growth plans.